How To Build Things That Last – Podcast Interview

I’ve been interviewed by Judy Rees for her Collaboration Dynamics podcast. I thought I didn’t have much to say about collaboration (as I think I usually do my best work solo), until Judy reminded me that I’d created what apparently … Continue reading

Your Unconscious Beliefs Distort Your Perceptions – With Proof!

Your unconscious beliefs shape and distort your perception of what’s around you. Don’t believe this applies to you? This image, the ‘checker shadow illusion’ proves it does! The ‘checker shadow illusion’ was developed by Edward H. Adelson, Professor of Vision … Continue reading

Peter Drucker On Strengths and Leadership

“The task of leadership is to create an alignment of strengths in ways that make a system’s weaknesses irrelevant.” – Peter Drucker, quoted by David Cooperrider in the foreword to The Power of Appreciative Inquiry: A Practical Guide to Positive … Continue reading

What Appreciative Inquiry Can Learn From NLP: How To Be A Better Appreciative Interviewer

Recently I was interviewed by Robyn Stratton-Berkessel for her ‘Positivity Strategist’ podcast about the relationship between Appreciative Inquiry and NLP. During the conversation a couple of connections occurred to me that I hadn’t thought of before. Firstly, let’s look at … Continue reading

How To Use Surprise To Reduce Confirmation Bias

‘Confirmation Bias’ is when our minds filter what we perceive of the world around us, amplifying evidence that fits our existing beliefs and playing down or ignoring altogether any information that challenges them. Confirmation bias is inevitable – there’s so … Continue reading

How To Solve Intractable Problems

If you’ve run out of ideas for solving a complex, intractable problem, try this exercise, drawn from the Appreciative Inquiry approach. It works by finding what’s already working well and building on it, rather than trying to analyse the causes … Continue reading

The NLP Spelling Strategy: Practical NLP Podcast 50

Is your spelling holding you back? Lots of people who thought they were just ‘naturally bad spellers’ have improved their spelling with the NLP Spelling Strategy. It turns out they weren’t naturally bad at all, they were just using a … Continue reading

How To Heal ‘Us And Them’ Rivalries

Ideas for eliminating ‘us and them’ thinking and damaging rivalries between teams and divisions within the same organisation. (Note: this article does not deal with worker/management mistrust, as the power relations involved add a whole other dimension, although some of … Continue reading

Chunking Down On The Buying Strategy: Practical NLP Podcast 49

Do you work in sales? Or, do you ever buy things? This week’s podcast looks in detail at our buying strategies. These can be ‘chunked down’ into four elements – motivation, decision, convincer and reassurance strategies. In particular, we consider some … Continue reading

Is Our Payment Process Secure?

Our online store is powered by, an established shopping cart system. Payments are processed by, a rapidly-growing alternative to PayPal (I switched from PayPal because Stripe offers a more streamlined customer experience that allows you to pay for your … Continue reading