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This in-house course will give you and your team practical tools to implement an emotionally intelligent management style, and to develop the four 'quadrants' of emotional intelligence at individual, team and organisational levels.
This is a highly interactive and practically-focused one-day workshop that combines the training with facilitated processes, allowing your team to work on real management issues.
Objectives:
On completion of this workshop, participants will have:
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A conceptual understanding of emotional intelligence
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An awareness of the benefits of emotional intelligence for managers
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Ways to manage their own emotional state better
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Processes to improve results through an emotionally intelligent management style
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A plan to develop their own emotional intelligence into the future
What you will learn:
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Why you affect the mood of your team more than you realise
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How to stay calm in any situation
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How to understand your team better
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What emotional intelligence is and why it's essential for managers
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How to use your emotional intelligence to improve any 'difficult' working relationship
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The six leadership styles - when to use each one, and when not to use them
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How to develop emotional intelligence in your team
- What you need to do to develop your own emotional intelligence
What the workshop will cover:
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Why emotional intelligence is important
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Goleman's Four-Quadrant Model of emotional intelligence
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How to develop self-awareness
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Emotional self-management skills
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Using the Four-Quadrant model to handle 'difficult' people
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How to affect your team's "emotional climate"
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Leadership styles: 'resonant' versus 'dissonant'
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Checklist for an emotionally intelligent team
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Developing your own action plan for emotionally intelligent management
'Andy has run several emotional intelligence training days and large-group
- Sharon Clayton, Training Organiser, Lancashire County Council
half-day intros for us. Participants come away with a solid understanding of
what emotional intelligence is, and many practical ways they can use it for
themselves and their teams. The feedback tells us that they also enjoy
themselves while they are learning!'
'A good course with practical applications - very good trainer, kept me interested'
- Anne Woodhead, Clinical Nurse Leader, Manchester Heart Centre
Course content can be tailored to your organisation’s precise requirements.
Courses can be delivered with or without PowerPoint visual aids as desired. Please add a projector to the room requirements if PowerPoint is required.
Preferred room layout: cabaret style.
]]>This programme has been approved as a Development Award by the Institute of Learning & Management (ILM), Europe's foremost provider of leadership and management qualifications. This gives you an impartial "quality mark", signalling our commitment to providing the very best training and materials for our learners.
On completing this course, participants have the option to receive an ILM Development Certificate, detailing the course for their professional development. They are also entitled to one year's free Studying Membership of ILM, offering them access to the ILM's terrific range of learner support materials and services.
Contact Andy Smith on 07967 591 313 or andy@coachingleaders.co.uk to discuss your training requirements.