Course objectives

Participants will be able to use specific NLP skills for:

• improved awareness of the impact of their communication
• improved interview and ‘people-reading’ skills
• improved persuasion and negotiation skills
• conducting more effective meetings

Essential NLP for Effective Communication - Day 1

• What is NLP?
• Principles of effective communication
• The 5 most biggest mistakes in communication - and how to avoid them
• Myths and realities about rapport and how to achieve it
• Pacing and leading towards agreement
• Non-verbal communication and contagious emotions
• How to stay in a resourceful state whatever happens
• Preferred thinking styles and how to influence them
• Framing and Reframing: the power of ‘headlines’ and agendas
• How to improve any working relationship using perceptual positions
• Develop a personalised action plan

Essential NLP for Effective Communication - Day 2

• Meta programs: words that change minds
• Precision questions for better understanding
• How to use precision questions to change people’s minds
• The power of language: i) presuppositions
• The power of language: ii) embedded suggestions
• Breaking deadlocks and overcoming objections: i) chunking
• Breaking deadlocks and overcoming objections: i) the power of redefinition

Course content can be tailored to your organisation’s precise requirements.

Courses can be delivered with or without PowerPoint visual aids as desired. Please add a projector to the room requirements if PowerPoint is required.

Preferred room layout: cabaret style.

Contact Andy Smith on 07967 591 313 or andy@practicaleq.com to discuss your requirements.